Complaint

if you received a product damaged in transport, you need to immediately notify the courier who delivered the shipment, or the courier service Daily Express, which made the delivery to the phone number +381 11-331-3333 (option 2 to talk to the operator) .

IF YOU RECEIVED A PRODUCT THAT IS NOT THE SAME AS IN THE PHOTO YOU ORDERED from, you need to report an error to us on the same day you received the package, as well as proof of order (screen shot correspondence is sufficient). ordered or return the money to you.

All replacement costs are borne by us.We do not refund money for purchased goods.

For all other information, you can contact us at the above information every working day from 09h-23h, Saturdays, Sundays and holidays from 10h-23h.

Thank you for your trust,

Adja Shop